Frequently Asked Questions
Where are the minerals sourced?
Minerals sourced from the Dead Sea; finished INNATUS products made in the USA.
Where are the finished products made?
The finished INNATUS products are made in the United States according to the available supplier and packaging information.
Where does my order ship from?
Eligible products are fulfilled from a U.S.-based warehouse.
How long will delivery take?
Orders are generally processed within 1–2 business days. Tracked transit after dispatch normally takes 1–3 business days. Most eligible orders arrive in approximately 2–5 business days.
How does the “Choose Any 2 for $79.99” offer work?
Add any two aromatic bath soaks to your cart — two different rituals or two of the same — and the $18.99 saving is applied automatically at checkout. No code needed. The saving repeats for every complete pair: four soaks save $37.98.
Can I select two of the same ritual?
Yes. You may mix two different rituals or select two of your favorite.
Does the Spa Ritual Set count toward the pair offer?
No. The Spa Ritual Set is priced separately at $69.99 and does not count toward the two-soak saving.
Will I receive tracking?
Yes. Tracking information is provided after dispatch.
Are the products suitable for sensitive skin?
Essential oils and aromatic ingredients may not suit every customer. Review the full ingredient list and discontinue use if irritation occurs.
Can I use the products during pregnancy?
Customers who are pregnant, nursing, managing a medical condition, or sensitive to essential oils should consult an appropriate healthcare professional before use.
What is your return policy?
Unopened items in original packaging may be returned within 7 days of delivery. Opened bath products cannot be returned for hygiene reasons. See Returns & Refunds.